Privacy policy

Last updated 1 September 2026.

The short version

  • If you are taking part in a study, the researcher running it decides what happens to your responses. We hold them on their behalf.
  • Researchers never see your name or email — only a random participant ID.
  • We do not sell data, and we do not use your study responses to train AI models.
  • You can download everything we hold about you from your account settings.

Who we are

VibeMyExpt is operated by ALPHAKHOJ LLP, Hyderabad, Telangana, India. For anything in this policy, contact [email protected].

Our two different roles

This is the part institutions care most about, so we will be precise. We act in two capacities, and which one applies depends on the data.

We are the processor

For everything a study collects — responses, timings, recordings, device details. The researcher and their institution are the controller. They decide why it is collected, how long it is kept, and when it is deleted. We act on their instructions and nothing else.

We are the controller

For accounts on this platform — researcher accounts, participant portal accounts, wallet balances and payouts, billing, and our own service emails. We decide how those work, so those decisions are ours to answer for.

In practice this means a participant asking us to delete their study responses is asking the wrong party — we will point them to the researcher named on the consent form. It also means a university signing with us should sign our data processing agreement.

What we collect

WhoseWhatWhyLawful basis
ResearchersName, email, institution, department, bio, profile picture, Google account ID if you sign in with GoogleRunning your account and studiesPerformance of our contract with you
ResearchersBilling name and address, GSTIN, payment records, invoicesTaking payment and meeting Indian tax lawContract, and our legal obligations
Participants (portal accounts)Email, name, participation history, wallet balance, payout bank or UPI detailsLetting you find studies, take part, and be paidPerformance of our contract with you
Participants (in a study)Responses and timings you produce, plus browser and device details (browser, operating system, screen and window size, timezone, language)Delivering the study and letting the researcher analyse valid dataThe researcher's lawful basis — we process this on their instructions
Participants (in a study)Voice or video recordings, where the study collects themThe study design requires themThe researcher's lawful basis, with consent shown before the study starts
EveryoneIP address, used transiently for rate limitingPreventing abuseOur legitimate interest in keeping the service available

We do not store your IP address against your account or your study responses. It is used only in memory, to rate-limit abuse.

Participants stay pseudonymous

A researcher sees a random participant ID and never your name or email address. No screen or export in the product joins the two.

Researchers are also barred by our acceptable use policy from asking for direct identifiers — names, personal email addresses, phone numbers, dates of birth, addresses, ID numbers — inside their own study materials, unless we have approved it in writing in advance. If a study asks you for something on that list, please tell us.

AI features and your data

Researchers can use AI to help build experiments and analyse results. We want to be exact about what that sends to an AI provider, because vague answers here are how platforms mislead people.

  • Building experiments sends the researcher's own prompts and experiment code. No participant data is involved.
  • Analysing results runs the actual analysis in the researcher's own browser, so the dataset itself is not uploaded to the AI provider. What is sent is a description of the data: column names and types, how complete each column is, summary statistics, and — for columns with fewer than 25 distinct values — the list of those values. A short excerpt of the analysis output can also be included so the assistant can correct its own errors.
  • Free-text answers are never quoted to the AI provider. Only counts and average lengths are described.

This means participant-derived information can reach our AI providers in summarised form. Our providers are listed on the subprocessors page, and both state in their published terms that data submitted through their business APIs is not used to train their models. We do not train any models ourselves. A researcher whose ethics approval does not permit third-party AI processing should not use the analysis assistant.

Where your data is held

Files, stimuli, recordings and exports (AWS S3)India (AWS ap-south-1, Mumbai)
Outbound email (AWS SES)India (AWS ap-south-1, Mumbai)
Application serversIndia
Database (MongoDB Atlas)India

We are based in India, which the European Commission has not granted an adequacy decision. Where we handle personal data originating in the EEA or UK, transfers rely on the European Commission's Standard Contractual Clauses, annexed to our data processing agreement, together with a transfer impact assessment available to institutions on request.

Some of our providers process data in the United States, as marked on the subprocessors page. Those transfers rely on the same clauses.

How long we keep it

Your accountUntil you delete it
Study responses and recordingsSet by the researcher per study. Where no period is set, kept until they delete it
Generated data exports7 days, then deleted automatically
Analysis datasets7 days
Sign-in sessionsUp to 30 days
Payment webhook records180 days
InvoicesKept as long as Indian tax law requires
Audit logRetained for research-integrity and IRB reporting

Your rights

Depending on where you live, you may have rights of access, correction, deletion, objection, restriction and portability. Here is how each works in practice.

  • See and download your data. Account settings has a "Download my data" button that returns everything we hold about you as a JSON file, including your participation history and responses.
  • Correct your data. Edit your profile in account settings, or email us.
  • Delete your account. Also in account settings. Your study responses stay with the researchers who collected them, but are anonymised: relabelled with a random identifier that cannot be traced back to you, and your device details are erased.
  • Delete your study responses. Contact the researcher named on that study's consent form. They control that data, not us, and we will not delete a researcher's dataset on our own initiative. We will help them action it.
  • Stop emails. Every email has a one-click unsubscribe link.

You can also complain to your data protection authority. If you are in the EEA or UK and want to raise something with us first, use the contact address above.

Children

Accounts on this platform are for people aged 18 and over. Research with children does happen on the platform, but it is set up and supervised by the researcher, who is responsible for obtaining parental or guardian consent and the necessary ethics approval.

If you are in the United States

We do not sell or share personal information as those terms are used in California and similar state laws, and we do not engage in targeted advertising. The rights described above cover the access and deletion rights those laws grant, and we will not discriminate against you for exercising them.

We do not accept protected health information and will not sign a HIPAA business associate agreement. Where a study involves student education records covered by FERPA, the institution remains the responsible party and should raise that with us before the study runs so the right terms are in place.

Security

What we do to protect this data, and what we have not built yet, is set out on the security overview.

Changes

If we change this policy in a way that materially affects you, we will say so on this page and, for significant changes, by email. The date at the top always reflects the current version.